Staying Connected As SNAP Benefits End: Cleveland Families Turn to Superior Internet

When Food Assistance Ends, Connection Becomes a Lifeline

As SNAP benefits expire, thousands of Cleveland families are facing higher grocery bills and harder financial choices. The loss of expanded food assistance is straining local food banks, community resources, and household budgets across the city.

But DigitalC is helping families hold steady through digital access.

Superior Internet Access in Cleveland

DigitalC provides reliable home internet for just $18 per month — and at no cost for families with Cleveland Metropolitan School District (CMSD) scholars.

The organization also maintains a satellite office inside the Greater Cleveland Food Bank, helping residents sign up for affordable internet access while receiving food support.

“Internet access is now essential,” said Joshua Edmonds, CEO of DigitalC. “When families lose one safety net, another must hold. Staying connected means staying stable.”

Why Affordable Internet Matters for Cleveland Families

As food and housing costs rise, internet access has become a critical tool for stability.

Through Canopy, Cleveland households can:

• Apply for food and cash assistance online

• Attend telehealth appointments and manage prescriptions remotely

• Search and apply for jobs from home

• Access online learning and homework resources for students

Connectivity enables opportunity — especially when other systems fall short.

Cleveland’s Community-Based Broadband Model

Nearly 7,000 Cleveland households — representing more than 17,000 residents — rely on Canopy, Powered by DigitalC, for their home internet. With a 4.8-star satisfaction rating for reliability and transparency, Canopy is earning national recognition as a model for community broadband done right.

DigitalC’s Third Quarter Report (September 2025) highlights 85% progress toward its 2025 goal, underscoring Cleveland’s leadership in digital equity and inclusion.

Keeping Cleveland Connected Through Change

When one safety net disappears, another must rise.
Through home internet and community-driven broadband, DigitalC is helping Cleveland families remain connected, informed, and resilient.