We are seeking a dynamic and skilled Senior Network Field Technician to join our team. This vital role focuses on leading the Network Field Operations team and managing MDU and network-related projects, ensuring they are executed efficiently and within budget. The ideal candidate will bring extensive knowledge of MDU based installations, computers and IP networking, applying these skills in varied field operations. Responsibilities include developing and refining internal processes for better workflow, training and mentoring and leading team members, and collaborating with leadership for resource allocation.
Responsibilities
Lead teams and manage MDU and network-related projects, ensuring completion within set timelines and budgets
Installation, operation and maintenance of the network
Utilize extensive knowledge of computers and IP networking as essential tools in field operations
Develop and refine internal processes to improve efficiency and workflow
Lead, train and mentor team members, creating comprehensive training materials to facilitate their development
Collaborate with DigitalC leadership and vendors for resource allocation and prioritization of local operations
Operate various vehicles including cars, trucks, or other equipment
Conduct network evaluations, identify coverage gaps, and implement improvement strategies
Complete regular reports on project statuses
Conduct site audits and site walks for network modernization and expansion
Maintain a clean driving record and drivers license
Qualifications
Minimum of four years in a technical discipline or equivalent experience
At least four years of on-the-job experience in cellular or ngFWA environments
Proven ability to lead teams and manage projects effectively
Must have a clean driving record and valid driver's license
Strong problem-solving skills and the ability to work under pressure
Proficient in software applications like Microsoft Office and Google Suite for workflow management
Must be able to work Flexible working hours, including shifts, weekends, on-call duties, and holidays
Physically capable of performing tasks like standing, climbing, balancing, and lifting objects up to 75 pounds
Must be willing to work in diverse weather conditions and remote locations
Advanced troubleshooting skills in Ethernet and Fiber networks, including knowledge of relevant equipment and testing methods
Expertise in installing, optimizing, and maintaining base station equipment, RF transmitters, and Fiber networks
Ability to work independently or in teams, using hand and power tools, and setting up field-based network troubleshooting equipment
Benefits & Perks
Comprehensive Health Benefits
Join DigitalC and enjoy extensive health benefits that cover medical, dental, and vision insurance, ensuring you and your family's well-being.
Future Financial Security
Secure your future with our 401(k) plan, featuring a company match for full-time employees. At DigitalC, we're committed to helping you build a solid foundation for retirement.
Paid Time Off (PTO)
Balance is key to success. DigitalC supports this with generous Paid Time Off (PTO) policies, empowering our team to rest, rejuvenate, and pursue passions outside of work.
Celebrating Holidays
Celebrate life's moments with paid holidays at DigitalC. We recognize the importance of spending time with loved ones during special occasions and ensure you can do just that.
Engaging Company Gatherings
Be part of a community that thrives together. DigitalC hosts regular company gatherings, fostering a culture of connectivity and camaraderie.
Continuous Learning Opportunities
Grow with us through continuous learning opportunities. DigitalC is dedicated to your professional development, offering training to enhance your skills and knowledge.
JOIN TO US
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