Canopy Install Parameters
Things to be aware of prior to getting installed...
- An adult over the age of 18 must be present for the entirety of the installation process.
- Installers will need to be in and outside of the home.
- Pets and children should be kept away from the work area.
- Typically installations take 90-120 minutes to complete.
- The windows indicate the time of arrival of the installation team.
This form is for new subscribers only. If you're experiencing a service issue, please call us at 216-777-3859 or submit a service ticket.

The Installation Process
Once scheduled for an installation appointment, DigitalC’s team will visit your home to setup the equipment.
Scheduling Your Installation:
Once Canopy becomes available in your neighborhood, DigitalC's team will reach out to schedule a convenient time for installation. Be sure you do not miss this opportunity by joining our waitlist today.
Professional Installation:
Our professional installers will visit your home to set up the necessary equipment, ensuring you have everything you need for a seamless internet experience.
Enjoy Unmatched Connectivity:
After installation, your family will immediately enjoy the benefits of Canopy’s premium connectivity, fostering a conducive learning environment for CMSD scholars right at home.